1. Who we are
This website, techiqcs.com, is operated by TechiQ Consulting Services Private Limited ("TechiQ", "we", "us", "our"), a company incorporated in India (CIN: U72900UP2021PTC152555) with its registered office in Noida, Uttar Pradesh, India. We are the data fiduciary responsible for personal data collected through this website, and we process it in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Information we collect
We collect only the information we need to respond to you and operate our website:
Information you provide directly. When you submit our contact form, we collect your name, email address, phone number (optional), the service you are interested in, and the message you write. If you contact us by email or WhatsApp, we receive the contact details and content you choose to share.
Information collected automatically. Like most websites, our hosting infrastructure records basic technical logs such as IP address, browser type, pages visited, and timestamps. This is used for security and to keep the website running reliably.
Cookies and analytics. If we use analytics tools (such as Google Analytics), they may set cookies to help us understand how visitors use the site in aggregate. You can control cookies through your browser settings. We do not use cookies to build advertising profiles of our visitors.
3. How we use your information
We use your personal information to: respond to your enquiries and provide the consulting services you request; communicate with you about proposals, projects, and engagements; improve our website and understand which services visitors find useful; maintain the security of our website; and comply with legal and regulatory obligations applicable to us in India.
We do not sell your personal information, and we do not send marketing communications without your consent.
4. Legal basis and consent
We process your personal data on the basis of your consent (which you provide when you voluntarily submit our contact form or message us), for the performance of services you have requested, and for our legitimate business operations such as security and record-keeping. You may withdraw your consent at any time by contacting us at the details below; this will not affect processing already carried out.
5. Who we share information with
We share personal information only where necessary to operate our business: with service providers who help us run this website and our communications (such as web hosting and email providers), who are bound to protect your data; with professional advisers where required; and with authorities where disclosure is required by law. Where our service providers store data outside India, we take reasonable steps to ensure it remains protected to a comparable standard.
6. WhatsApp communications
Our website includes a WhatsApp chat button. If you choose to contact us via WhatsApp, your communication is also governed by WhatsApp's own terms and privacy policy. We recommend not sharing sensitive personal information over chat; for confidential project details, email us at hello@techiqcs.com.
7. Data retention
We retain enquiry information for as long as needed to respond to you and, where an engagement follows, for the duration of our business relationship plus any period required for legal, accounting, or contractual purposes. Data that is no longer needed is deleted or anonymised.
8. Security
We use reasonable technical and organisational safeguards to protect your personal information, including HTTPS encryption on this website, access controls on our systems, and reputable hosting and email providers. No method of transmission over the internet is completely secure, but we take the protection of your data seriously and review our safeguards regularly.
9. Your rights
Subject to applicable law, you have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your data where we no longer need it; withdraw consent to processing based on consent; and nominate another individual to exercise your rights in the event of death or incapacity, as provided under the DPDP Act. To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law. If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India.
10. Children
Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Third-party links
Our website may link to third-party websites and platforms (such as Salesforce, GoHighLevel, or WhatsApp). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The "Last updated" date at the top of this page shows when it was last revised. Significant changes will be highlighted on this page.
13. Contact us
For any questions about this Privacy Policy, or to exercise your rights, contact:
TechiQ Consulting Services Private Limited
Noida, Uttar Pradesh, India
Email: hello@techiqcs.com
WhatsApp: +91 97181 51258
Who we are
Suggested text: Our website address is: https://techiqcs.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
